Privacy Policy & Terms of Use

Welcome to our online store! This website is operated by LVHC LLC (“LVHC”), DBA LV Handcrafted. Throughout the site, the terms “we”, “us” and “our” refer to LVHC. We offer this website, including all information, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein. Please read them carefully.

Privacy Policy

1. PRIVACY NOTICE

This privacy notice discloses the privacy practices for LVHC LLC, DBA LV Handcrafted. It includes these properties https://lvhandcrafted.com and LV Handcrafted. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

2. INFORMATION COLLECTION, USE & SHARING 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

3. YOUR ACCESS & CONTROL OVER INFORMATION 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

4. SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

5. REGISTRATION
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

6. ORDERS
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

7. COOKIES
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

8. SURVEYS & CONTESTS 
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 425.224.5346 or info@lvhandcrafted.com.

Terms of Use

By visiting our website and/or purchasing something from us, you engage in our service (“Service”) and agree to be bound by the following terms and conditions of service (“Terms of Use”).  These Terms of Use are a contract and apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content. 

By accessing or using any part of the site, you agree to be bound by these contractual Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

1.  ONLINE STORE 

By agreeing to these Terms of Use, you affirm and represent that you are more than 18 years of age and are fully able and competent to enter into these Terms of Use and that you agree to abide by and comply with these Terms of Use. This website (including the information, products and services represented therein) is not intended for children under the age of 13.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms of Use will result in an immediate termination of your Services.

2. ACCURACY OF INFORMATION

LVHC and its associates attempt to be as accurate as possible. However, LVHC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. 

The material on this site is provided for general information only. LVHC is not responsible if information on this site is not accurate, complete or current.  Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, information provided by our vendors, or other sources. As such, information may change over time. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

3.  PRODUCTS & SERVICES

Prices for our products and promotions for these products, including but not limited to free shipping, are subject to change without notice.  In addition, certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

LVHC has made every effort to display as accurately as possible the colors and images of our products that appear at the store.  As leather is a natural product, the actual color of the leather will vary from the image displayed in the listing on the site, and all pieces will vary one from another and contain natural blemishes, discoloration, or scarring.  Hand-finished items also result in unique variations. LVHC cannot guarantee that your computer monitor’s display of any color or style will be accurate.

LVHC reserves the right, but is not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to discontinue a product or to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of LVHC. Any offer for any product made on this site is void where prohibited.

LVHC’s use of the terms, “strong” or “strength” in describing products on the website does not imply a level of strength that would comply with safety regulations, as leather is a natural material and may have imperfections.  LVHC does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

4. RISK OF LOSS

All items purchased from LVHC are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

5. COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LVHC or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of LVHC, with copyright authorship for this collection by LVHC, and protected by international copyright laws.

6.LICENSE AND SITE ACCESS

LVHC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of LVHC. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of LVHC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of LVHC and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing LVHC name or trademarks without the express written consent of LVHC. Any unauthorized use terminates the permission or license granted by LVHC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of LVHC so long as the link does not portray LVHC, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any LVHC logo or other proprietary graphic or trademark as part of the link without express written permission.

7. YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. LVHC and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

8: REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. LVHC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant LVHC and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant LVHC and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify LVHC or its associates for all claims resulting from content you supply. LVHC has the right but not the obligation to monitor and edit or remove any activity or content. LVHC takes no responsibility and assumes no liability for any content posted by you or any third party.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY LVHC ON AN “AS IS” AND “AS AVAILABLE” BASIS. LVHC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LVHC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LVHC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LVHC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LVHC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to LVHC. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Terms of Use, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link. Or you can email us at: info@lvhandcrafted.com.